Thank you for choosing our AI webchat services. We strive to provide a high-quality service to our customers. However, if you are not satisfied with our service, we offer a Refunds Policy to help you get your money back.
If you are not satisfied with our service, you may request a refund within 30 days from the date of purchase. To request a refund, please contact our customer service at support@aiwebchat.com, and provide us with your order details, including your name, email address, and order number.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- You must have purchased our service within the last 30 days.
- You must not have violated our Terms of Service.
- You must have a valid reason for requesting a refund.
Grounds for Refunds
We will issue a refund if you meet the eligibility criteria above and have a valid reason for requesting a refund. Valid reasons for requesting a refund include:
- Our service did not meet your expectations.
- You experienced technical issues that we were unable to resolve.
- You no longer require our service due to a change in circumstances.
Refund Process
Once we receive your refund request, we will review it and notify you of our decision. If your refund is approved, we will issue the refund to the original payment method used for the purchase.
Exceptions
We reserve the right to refuse a refund request if we suspect fraud or abuse of our refund policy. We also reserve the right to refuse a refund request if you have violated our Terms of Service.
Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. If we make changes to this Refund Policy, we will post the updated policy on our website and notify you via email. Your continued use of our service after the posting of an updated Refund Policy constitutes your acceptance of the updated policy.